How to request a refund for a subscription purchased directly in App Store or Play Store

Keywords: refund, money back, cancel subscription, apple refund, google play refund, billing

In-App Purchase & Digital Subscriptions Policy

Because our app is distributed through mobile app stores, all transactions, billing, and refunds are managed directly by Apple or Google. We do not collect or store your payment details directly, nor do we have access to process refunds on your behalf.

How to Request a Refund

🍏 For iOS Users (Apple App Store)

If you purchased a subscription or in-app item on an iPhone or iPad:

1. Go to reportaproblem.apple.com and sign in with your Apple ID.
2. Tap or click "I'd like to", then choose "Request a refund".
3. Choose the reason why you want a refund, then select Next.
4. Select the app subscription or item, then choose Submit.

For more details, visit official Apple Support.

🤖 For Android Users (Google Play Store)

If you purchased through an Android device:

1. Go to play.google.com or open the Google Play Store app.
2. Tap your profile icon at the top right > Payments & subscriptions > Budget & order history.
3. Find the purchase you want to return and tap Report a problem.
4. Select the option that describes your situation, fill out the form, and note that you would like a refund.

For more details, visit official Google Play Help.
Note on Processing Times: Refund decisions and processing timelines are strictly determined by Apple and Google's respective store policies.

Updated on: 10/13/2026