Question 1

9. Activating your Garmin Connect Integration on Movyn App

Accepted Answer

Activating your Garmin Connect integration on the Movyn app

${youtube}Activating your Garmin Connect integration This guide shows how to link your Garmin account to Movyn. It only takes a moment.

Before you start

---------------- • Be logged in to the Movyn app. • Have a Garmin account.

Step by step

------------ 1. Tap your profile, at the top — Tap your profile, at the top of the screen.

2. Tap My Integrations — Under Settings, tap My Integrations.

3. Tap Garmin — Tap Garmin.

4. See what the integration does — With it, today's workout goes to your Garmin, and the activity you do on it comes back to your plan.

5. Tap Connect your Garmin — Tap Connect your Garmin.

6. Switch on Sync with Garmin — Now switch on Sync with Garmin.

7. Sign in with your Garmin account — The Garmin page opens: sign in with your account and authorise Movyn. It all happens there, safely.

 \| Outside the app — On the Garmin website: Sign in with your Garmin account and authorise Movyn.

8. Done: Garmin connected — Back in Movyn, sync shows as switched on.

Tips ---- • If you ever change your mind, just tap Disconnect Garmin.

Question 2

How to request a refund for a subscription purchased directly in App Store or Play Store

Accepted Answer

Keywords: refund, money back, cancel subscription, apple refund, google play refund, billing

In-App Purchase & Digital Subscriptions Policy

Because our app is distributed through mobile app stores, all transactions, billing, and refunds are managed directly by Apple or Google. We do not collect or store your payment details directly, nor do we have access to process refunds on your behalf.

How to Request a Refund

🍏 For iOS Users (Apple App Store)

If you purchased a subscription or in-app item on an iPhone or iPad:

Go to reportaproblem.apple.com and sign in with your Apple ID.
Tap or click "I'd like to", then choose "Request a refund".
Choose the reason why you want a refund, then select Next.
Select the app subscription or item, then choose Submit. For more details, visit official Apple Support.

🤖 For Android Users (Google Play Store)

If you purchased through an Android device:

Go to play.google.com or open the Google Play Store app.
Tap your profile icon at the top right > Payments & subscriptions > Budget & order history.
Find the purchase you want to return and tap Report a problem.
Select the option that describes your situation, fill out the form, and n

Question 3

4. How to adjust your devices and Apps Integrations

Accepted Answer

How to adjust your devices and apps integrations

Your watch, apps and sensors all live in one place in Movyn. This guide shows where to find them.

${youtube}How to adjust your devices and apps integrations

Before you start

---------------- • Be logged in to the Movyn app.

Step by step

------------ 1. Tap your profile, at the top — Start by tapping your profile, at the top of the screen.

2. Tap My Integrations — Under Settings, tap My Integrations.

3. Watches and training apps are here — At the top are your watches and apps: Apple Watch, Strava, Garmin, Wahoo, Hammerhead and Apple Health.

4. Tap one to see what it does — Tap one to see what it does and to connect your account.

5. Close it whenever you like — To leave without connecting, just close it.

6. Below: calendar and sensors — Further down, you can connect your phone calendar and your Bluetooth sensors: heart rate, power and cadence.

Tips ---- • Each integration has its own step-by-step video and guide. Just look it up by name.

Question 4

1. How to download the app

Accepted Answer

How to download the app

This guide shows how to get the Movyn app on your phone. It is free to download, on the App Store and on Google Play.

${youtube}How to download the app

Before you start

---------------- • Have your phone with you, connected to the internet.

Step by step

------------ 1. Open movyn.ai on your phone — Open your phone's browser and go to movyn.ai.

2. Choose your phone's app store — Just below are the app stores. If you have an iPhone, tap App Store.

3. iPhone: Movyn AI on the App Store — This is the Movyn AI page on the App Store. It is free to download.

4. On iPhone, tap Get — In the App Store app, tap Get and confirm with Face ID or your passcode.

5. Android? Use Google Play — On Android, the Google Play badge is right next to the App Store one.

6. Search Movyn AI and tap Install — Open Google Play, search for "Movyn AI" and tap Install.

7. Open Movyn and create your account — Then just open Movyn and create your account. Enjoy your training!

Tips ---- • To create your account, see tutorial no. 02.

Question 5

10. Sending workouts from Movyn to Garmin Connect

Accepted Answer

Sending workouts from Movyn to Garmin

Want to ride Movyn's workout on your Garmin? Send today's workout to Garmin Connect, and it reaches your device.

${youtube}Sending workouts from Movyn to Garmin

## Before you start

Have Garmin connected to Movyn (see tutorial No. 09).
Have a workout planned for today.

## Step by step

Tap today's workout — On the home screen, tap today's workout.
Tap Send to GPS — Tap Send to GPS.
Garmin, Wahoo or Hammerhead — Movyn can send it to Garmin, Wahoo or Hammerhead.
Tap Garmin Connect — Tap Garmin Connect — create workout.
The workout goes to Garmin Connect — Movyn puts the workout into your Garmin Connect and lets you know it's been sent: "Workout sent!". At the next sync, it lands on your Garmin.
Open Garmin and Tap More
Tap training and planning
Tap workouts. Your workout should be at the top of the list. Tap it.
Tap the watch icon at the top to send the work out to the device

Question 6

5. How to set heart rate zones

Accepted Answer

How to set your heart rate zones

Heart rate zones tell Movyn how hard each part of a workout should be. The app works them out for you, and you can change them if you know your own numbers.

${youtube}How to set heart rate zones

Before you start

---------------- • Be logged in to the Movyn app.

Step by step

------------ 1. Tap your profile, at the top — Tap your profile, at the top of the screen.

2. Under Personalization, tap Heart Rate Zones — Scroll down to Personalization and tap Heart Rate Zones.

3. The app works out your zones for you — Movyn already works out your zones from your age. Tap Continue.

4. Five zones, from recovery to max — There are five zones, from recovery to all-out effort. Each number is the top of that zone, in beats per minute (BPM).

5. Know your numbers? Tap Edit — Done a test and know your numbers? Tap Edit.

6. Adjust the top of each zone — Change the top of each zone. Each one has to be higher than the one before.

7. Tap Save — Then tap Save.

8. Done: zones saved — Your zones are saved, and the next workouts Movyn builds will use these numbers.

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